Delivery Information

All orders below R699 will be charged a standard R70 shipping fee.

When will my order be dispatched?
Customers with their delivery address in a major city centre should work on 2-7 days for their package to be delivered after the order has been shipped. Normally though if the item(s) ordered are in stock you should receive your package between 2-3 days – provided your delivery address is in a Major City Centre. You will be notified via email (along with tracking details) once your order is shipped.

What do you consider a Major City Centre (MCC)?
Deliveries to MCCs should occur within 2-7 work days from the day the order is dispatched. Orders for delivery outside of these areas and to suburbs further out from these centres (ODA: Outlying Delivery Areas), will take 2-7 working days for delivery.

Below is a list of MCCs

Bloemfontein
Cape Town
Durban
East London
George
Johannesburg
Kimberley
Nelspruit
Polokwane
Port Elizabeth
Pretoria
Welkom

What if my package has not arrived after 5 days?
If you have not received your package after 7 days and delivery was via a courier, there could be a problem with delivery. Please contact us if there’s is no tracking information so we can follow up with the courier company. Postal orders take between 5-7 work days so please contact us after day 7 if your order has still not arrived.

Delivery Information | Collections

Customers that reside in Durban can collect their orders at no delivery charge. At checkout kindly select the local pickup option so that you are not charged a delivery fee.